Negotiation Techniques and Scenario

BACKGROUND
In the business world, professionals cannot avoid negotiation. In facts, everyday we are dealing with negotiation ranging for various purposes from schedule to budget and eventually strategic decision. Unfortunately, negotiation is not something we learn in school or university. Negotiation requires skills as we build rapport and communicate with the opponents. Also, it involves techniques and scenario or the flow of the negotiation process. Both are very important for the success of the negotiation and the achievement of its purposes. Without developed abilities and careful planning, someone may become a victim of negotiation.

OBJECTIVES

  • Developed necessary skills required to conduct negotiation process including communication, reading gesture and building rapport to impress the negotiation opponents.
  • Developed capabilities in applying negotiation techniques in the right situation and time to control the negotiation process effectively.
  • Developed capabilities in applying negotiation scenarios to ensure the achievement of negotiation objectives.

METHODS
This program uses experiential learning method where the participant will be equipped with concept, techniques and tools delivered communicatively by a subject matter expert in this field. The development of participant's capabilities will be enhanced by the discussion of cases and examples provided audiovisually. Best practice and sharing experience will also be delivered to ensure the best learning results. Learning experience will be achieved with role play equipped with clear guidance and comprehensive evaluation to prepare the participant as ready as possible to deal with the real life challenges.

PARTICIPANTS
Participants are managers, supervisors and any kind of leaders who need negotiation capability in supporting his daily job activities.

COURSE OUTLINE

  • Negotiation Context
  • Communication skills: the Foundation Capability
  • Principles of Influencing Others
  • Building Rapport
  • Negotiation Techniques Opening the Negotiation
  • Negotiation Techniques Controlling the Negotiation Process
  • Negotiation Techniques Closing the Negotiation
  • Negotiation Scenario
  • Negotiation Role Play

FACILITIES
Our package includes 3x lunch and 6x coffee break, full course materials, certificate of attendance, Bandung city tour.

DURATION
3 Days